Aqua Lilly Pad Policies

Terms & Conditions

• Cancellation policy: All cancellations and date changes must be made 10 days prior to your pickup date.  If you cancel inside of the 10 day cancellation period from your pick-up date, you forfeit your entire rental rate.

• All Aqua Lilly Pads are for "Instore Pickup" at 567 Glendale Road Oakland MD 21550.

• Anyone using this watercraft must know how to swim, agrees to wear a life jacket at all times, and also completed waiver.

• This watercraft may not be used after dark. 

• Children under the age of 13 must wear their life jacket at all times while the kayak is under way.  Child life jacket sizes are 1. 30lbs and under 2. 30lbs to 50lbs 3. 50lbs to 90lbs.  Any child under 5 years old must have the additional head rest and under the leg strap.  Over 90lbs would be an adult life jacket.  We have life jackets available for all sizes.

• General Navigation rules:  A general rule of thumb is to keep 100' from everything (docks, other boats, danger bouys, bridge pilons) while underway.  Deep Creek lake works on a buoy system.  These are floating signs that help with navigaion.  There are bouys at every bridge in the middle on each side that say "Keep Right". This is directing traffic under the bridge.  Keep Right of these bouys.  Some have an orange diamond on them.  These are marking a dangerous area or low water level.  They could be marking a rock or a tree trunk.  Stay as far away from these buoys as possible and do not go between one and the shore.  Another buoy you will see is a "Slow Minimum Wake" buoy.  This means you must go as slow as possible in this area.  You must drive the boat at a speed that does not produce a wake or wave behind the boat.  These are normally at the end of coves where the cove narrows or a high traffic area.

• Late Fee: You will be given a return time when you are checked into your Aqua Lilly Pad.  If you do not return by this time you will be charged a late fee.  The late fee is $50 per half hour.

• Even in instances where an attendant is helping you dock the Aqua Lilly Pad, it is your responsibility to make sure the boat is secured (tied up properly). You are also responsible for any damage that may occur while the attendant is attempting to help you.

• In the rare event of a breakdown or mechanical issue call the docks or office immediately at (301) 387-5855.  A service technician will be out as soon as possible to address the issue.  Normal breakdown and repair time are not eligible for a refund of the rental rate.  If it is determined that the issue was caused by improper use then addition charges will apply.

• It is your responsibility to make sure that the Kayak is loaded properly, this means evenly distributing the weight in the boat between the bow (front) and the stern (back) and port side (left) and starboard side (right).

• AUQA LILLY PADS ARE NOT TO BE PULLED/ TOWED BEHIND ANY POWERED OR NON-POWERED VESSELS!

• If any damages occur while in the possession of the renter; the renter is responsible for all damages.